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Escalon


In need of a brand design update, Escalon (a division of HJ Heinz) approached The Alchemedia Project mid-2006 to help execute a site design update. A key feature of the site, handled then by a 3rd party shopping cart system, was online product orders. A large number of smaller, independent restaurant operators who use only Escalon products in their menu weren't able to purchase product through regular distribution. This meant the site needed a simple, easy-to-use commerce component that got customers the product they needed.

Key Components:


  • Commerce-enabled site launched in November 2006
  • Connects order management with fulfillment operations
  • User shipment tracking email alerts

Results:


  • Transacted 1,500 orders since launch
  • Approximately 16 thousand visits in 2008, 77% first time visitors
  • 28% overall site bounce rate
     
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